Privacy policy

Last updated: September 22, 2026

Olive Oil Lovers ("Olive Oil Lovers," "OOL," "we," "us," or "our") operates oliveoillovers.com and related websites, features, products, services, and communications (collectively, the "Services").

This Privacy Policy describes how we collect, use, disclose, and otherwise process personal information when you visit or use the Services, make a purchase or other transaction, create an account, subscribe to marketing communications, submit a review, contact us, or otherwise interact with us.

Our online store is powered by Shopify, which enables us to provide the Services to you.

Please read this Privacy Policy carefully. By using the Services, you acknowledge that you have read and understand the practices described in this Privacy Policy.

Personal Information We Collect

"Personal information" means information that identifies, relates to, describes, or can reasonably be linked to an individual or household. It does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to an individual.

Depending on how you interact with us, we may collect the following categories of personal information:

Contact and identification information

This may include your name, billing address, shipping address, email address, telephone number, account identifiers, and other information you provide to us.

Payment and financial information

When you make a purchase, payment information may include payment card details, payment method, billing information, payment confirmation, and transaction information.

Payment information is generally processed by Shopify and our payment service providers. We do not ordinarily receive or store complete payment card numbers ourselves.

Account information

If you create an account, we may process information such as your username or account identifier, password or authentication credentials, saved addresses, preferences, settings, and account activity.

Transaction and shopping information

We collect information about products you view, purchase, return, exchange, cancel, add to your cart, or otherwise interact with, as well as order history, order value, discount usage, subscriptions, and related transaction information.

Communications and customer service information

We collect information you provide when you contact us, including customer support requests, emails, text messages, forms, survey responses, and other correspondence.

Device and technical information

We may automatically collect information about your browser, device, network connection, operating system, IP address, device or advertising identifiers, referring URLs, and similar technical information.

Website and usage information

We may collect information about how you interact with the Services, including pages and products viewed, searches, clicks, referring pages, time spent on the Site, cart activity, checkout activity, purchases, marketing interactions, and similar browsing information.

Approximate location information

We may infer an approximate location, such as city, state, or country, from information such as your IP address.

Marketing information

We may collect information regarding your marketing preferences, email and SMS subscriptions, interactions with marketing messages, advertising interactions, attribution information, and responses to promotions.

Reviews and user-generated content

If you submit a product review, rating, photograph, video, comment, or other content, we collect the information and content you provide.

Reviews and other user-generated content may be displayed publicly on our website and may be used in our email marketing, social media, digital advertising, print advertising, or other promotional materials in accordance with applicable terms.

We use Yotpo to help collect, manage, and display reviews and other user-generated content.

Inferences

We and our service providers or advertising partners may derive information about interests, preferences, or likely purchasing behavior from shopping activity, transactions, website usage, and interactions with advertising.

Sources of Personal Information

We may collect personal information:

directly from you;
automatically when you use the Services, including through cookies, pixels, tags, APIs, server-side integrations, and similar technologies;
from Shopify and other service providers that process information on our behalf;
from advertising, analytics, affiliate, and marketing partners;
from social media and other third-party platforms when you interact with us through those services; and
from other sources as permitted by law.

How We Use Personal Information

We may use personal information for the following purposes.

Providing and improving the Services

We use information to operate the Site, process and fulfill purchases, arrange shipping, process payments, manage accounts and subscriptions, facilitate returns and exchanges, remember preferences, provide customer support, display reviews, improve our products and Services, and personalize your shopping experience.

Marketing and advertising

We use personal information to send marketing and promotional communications, including email and SMS where you have subscribed or where otherwise permitted by law.

We may also use information about your activity on the Services to measure advertising performance, understand how customers find and use our Site, create advertising audiences, conduct remarketing, personalize advertising, and display advertisements on third-party websites and platforms.

Analytics and measurement

We use information to understand traffic, customer behavior, sales performance, advertising effectiveness, website usability, and other business and marketing metrics.

Security and fraud prevention

We use personal information to authenticate accounts, detect and prevent fraud or abuse, investigate suspicious transactions, protect our customers and business, secure our systems, and enforce our terms and policies.

Communications

We use information to respond to inquiries, provide order and account updates, send service messages, and maintain our relationship with customers.

Legal and compliance purposes

We may use personal information to comply with applicable laws, regulations, tax and accounting obligations, valid legal process, regulatory requests, litigation, investigations, and the enforcement or defense of legal rights.

Cookies and Similar Technologies

We and third parties use cookies, pixels, tags, local storage, APIs, server-side technologies, and similar technologies in connection with the Services.

These technologies may be used to:

operate essential Site functionality;
maintain carts and accounts;
remember preferences;
understand Site traffic and usage;
measure purchases and advertising performance;
attribute orders to marketing channels;
personalize content and advertising;
build or measure advertising audiences; and
support email, SMS, affiliate, and other marketing activities.

Some technologies are necessary for the Site to function. Others are used for analytics, advertising, personalization, or marketing.

You can manage applicable privacy and tracking choices through our Your Privacy Choices page.

Where required by applicable law, we also recognize qualifying browser-based opt-out preference signals, such as the Global Privacy Control ("GPC"), as described below.

Browser settings may also allow you to block or delete cookies. Blocking certain cookies may affect Site functionality.

Analytics, Advertising, and Marketing Technologies

We work with third-party platforms and service providers to operate our business, understand Site activity, communicate with customers, measure marketing performance, and advertise our products.

The services we use may change over time. Major services currently used by OOL include the following.

Shopify

Shopify powers our ecommerce store and processes information necessary to provide and improve the Services, including information relating to Site activity, accounts, transactions, checkout, payments, fraud prevention, and customer interactions.

Shopify may also process information in connection with enhanced features and services. Depending on the Shopify features enabled, certain Shopify processing may involve information from interactions with our store, Shopify, and other merchants.

You can learn more in the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.

Google Analytics and Google Ads

We use Google Analytics and Google Ads technologies to understand how visitors use our Site, measure advertising and conversions, improve our Services, and support advertising and remarketing.

Google may collect or receive information including device and browser information, IP-derived information, website activity, advertising identifiers, ecommerce events, and information concerning interactions with our advertisements.

Where Google Analytics Advertising Features or Google advertising technologies are enabled, we and Google may use first-party identifiers and cookies together with Google advertising cookies or other identifiers for measurement, audience creation, advertising, and personalization.

Where enabled, information such as customer identifiers may also be transmitted to Google in hashed or otherwise protected form for advertising measurement or matching purposes.

You can learn more about how Google processes information at Google's Privacy Policy and How Google uses information from sites or apps that use its services.

Google also provides advertising controls through My Ad Center.

TikTok

We use TikTok advertising and measurement technologies, which may include the TikTok Pixel, Events API, or related tools.

TikTok may receive information concerning Site visits, product views, cart activity, purchases, advertising interactions, device information, identifiers, and other ecommerce events.

Where enabled, matching information may also be transmitted in hashed or otherwise protected form for advertising measurement, attribution, audience creation, or personalization.

You can learn more in the TikTok Privacy Policy.

Microsoft Advertising

We use Microsoft Advertising technologies, including Universal Event Tracking ("UET"), for purposes such as conversion measurement, attribution, remarketing, audience creation, and advertising performance analysis.

Microsoft may collect or receive personal information from visitors to our Site or from us in order to provide Microsoft Advertising services. This may include information about website activity, transactions, device or browser information, identifiers, advertising interactions, and conversion events.

Microsoft processes such information in accordance with the Microsoft Privacy Statement.

Klaviyo

We use Klaviyo to provide email and SMS marketing, manage subscriber profiles, operate signup forms, analyze engagement, and send marketing and transactional communications.

Klaviyo may process contact information, purchase history, website activity, browsing activity, cart activity, marketing preferences, and interactions with emails and text messages.

Website activity may be used to determine when to send communications such as browse-abandonment or cart-abandonment reminders.

Mobile information and text messaging opt-in data or consent will not be shared with third parties for their own marketing or promotional purposes. We may share such information with vendors and service providers that assist us in providing our messaging services.

You can learn more in the Klaviyo Privacy Notice.

Yotpo

We use Yotpo to collect, manage, and display product reviews and other user-generated content.

Yotpo may process information you provide in connection with reviews, including your name or display name, email address, ratings, written reviews, photographs, videos, product information, and related information.

You can learn more in the Yotpo Privacy Policy.

Awin

We participate in affiliate marketing through Awin.

Awin and participating publishers may use cookies or similar technologies and process referral, device, browsing, and transaction information in order to determine whether a purchase should be attributed to an affiliate, measure affiliate performance, prevent fraud, and calculate commissions.

You can learn more in Awin's Privacy Policy.

Elevar

We use Elevar as part of our ecommerce analytics and marketing data infrastructure.

Elevar may collect, process, or transmit ecommerce events and related information to analytics and advertising platforms on our behalf. Depending on our configuration, this may include page activity, product interactions, cart and checkout events, purchases, device or browser information, and customer identifiers.

Elevar may transmit this information to destinations such as Google, Meta, TikTok, Microsoft, and other analytics or advertising services in accordance with our configuration and applicable privacy preferences.

Consentmo

We use Consentmo to assist with customer privacy choices, consent management, data-subject requests, and privacy-related functionality.

Consentmo may process information necessary to record and communicate privacy choices and facilitate privacy requests.

How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Service providers

We disclose information to companies that perform services on our behalf, including ecommerce hosting, payment processing, shipping and fulfillment, fraud prevention, customer service, cloud infrastructure, data analytics, email and SMS delivery, reviews, information technology, and other business functions.

Advertising, analytics, and marketing partners

We may disclose or make information available to advertising and analytics platforms such as Google, Meta, TikTok, Microsoft, Awin, and related partners for measurement, attribution, analytics, targeted advertising, audience creation, or similar purposes.

As explained below, some of these disclosures may constitute a "sale," "sharing," or processing for "targeted advertising" under certain U.S. state privacy laws even though we do not receive money in exchange for the information.

Business partners

We may disclose information to partners when necessary to provide requested services, promotions, integrations, or other functionality.

At your direction

We may disclose information when you direct us to do so or consent to the disclosure.

Legal and safety purposes

We may disclose information when reasonably necessary to comply with applicable law, legal process, government requests, enforce our terms and policies, protect our rights or the rights of others, investigate fraud or security issues, or protect safety.

Business transactions

Personal information may be disclosed or transferred in connection with an actual or proposed merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar corporate transaction.

Sale, Sharing, and Targeted Advertising

We do not sell personal information in the traditional sense of providing customer information to another company in exchange for money.

However, certain U.S. privacy laws define "sale" and "sharing" more broadly.

Our use of advertising, analytics, affiliate, and marketing technologies may involve disclosure of personal information to third parties in ways that may be considered a "sale," "sharing" of personal information, or processing for "targeted advertising" under applicable law.

Depending on your state of residence, you may have the right to opt out of these activities.

You can exercise applicable opt-out rights through our:

Your Privacy Choices

You may also use Shopify's data-sharing opt-out mechanism at:

Data Sharing Opt-Out

Where required by law, we also honor qualifying Global Privacy Control signals sent by your browser or device.

Your opt-out choice may be associated with the browser or device from which the request is submitted unless we are able to associate the choice with your account or other identifying information.

U.S. State Privacy Rights

Depending on where you reside and subject to applicable law, you may have the right to:

confirm whether we process personal information about you;
access or obtain a copy of personal information we maintain about you;
request correction of inaccurate personal information;
request deletion of personal information;
obtain certain personal information in a portable format;
opt out of the sale of personal information;
opt out of sharing personal information for cross-context behavioral advertising;
opt out of processing for targeted advertising;
limit certain uses or disclosures of sensitive personal information where applicable;
appeal certain decisions regarding a privacy request; and
exercise your rights without unlawful discrimination.

These rights are not absolute and may be subject to exceptions under applicable law.

You can exercise privacy rights through our Your Privacy Choices page or by contacting us at help@oliveoillovers.com.

We may need to verify your identity before completing certain requests. Information provided for verification will be used for that purpose.

Where permitted by law, you may designate an authorized agent to submit a request on your behalf. We may require proof that the agent is authorized to act for you and may require you to verify your identity or confirm the authorization directly with us.

If applicable law provides a right to appeal our decision concerning a privacy request, you may submit an appeal by contacting us at help@oliveoillovers.com and indicating that you are appealing a privacy-request decision.

Additional Information for California Residents

This section supplements the rest of this Privacy Policy for California residents to the extent the California Consumer Privacy Act, as amended ("CCPA"), applies to us.

Categories of personal information

During the preceding 12 months, we may have collected the following categories of personal information, as those categories are defined under California law:

identifiers, such as name, postal address, email address, telephone number, IP address, online identifiers, and account identifiers;
customer-record information, such as contact information and payment-related information;
commercial information, including purchase history, products viewed or considered, cart activity, transactions, and purchasing tendencies;
internet or other electronic network activity, including browsing, search, website interaction, advertising interaction, and device information;
approximate geolocation information derived from IP address or similar information;
audio, electronic, visual, or similar information that you voluntarily submit, such as photographs or videos included in reviews;
inferences drawn from activity or transaction information to understand likely interests or preferences; and
sensitive personal information to the extent necessary to process payments, secure accounts, authenticate customers, prevent fraud, or provide requested products and Services.

We collect these categories from the sources and for the purposes described elsewhere in this Privacy Policy.

Disclosure for business purposes

During the preceding 12 months, we may have disclosed the categories above to service providers, contractors, payment processors, ecommerce providers, shipping and fulfillment providers, fraud-prevention providers, customer-service providers, analytics providers, marketing providers, and other parties described in this Privacy Policy for business purposes.

Sale or sharing

During the preceding 12 months, our use of advertising and analytics technologies may have constituted the "sale" or "sharing" under California law of categories of information such as:

identifiers and online identifiers;
commercial information;
internet or electronic network activity;
approximate geolocation information; and
inferences regarding interests or preferences.

These categories may have been made available to advertising, analytics, social media, affiliate, and marketing partners for advertising, measurement, attribution, or related purposes.

We do not knowingly sell or share the personal information of consumers under 16 years of age.

Sensitive personal information

We use sensitive personal information only for purposes reasonably necessary to provide the Services requested by you, process transactions, maintain account and payment security, detect fraud, comply with law, or for other purposes permitted by applicable law.

We do not use sensitive personal information to infer characteristics about you.

California rights

Subject to the CCPA and applicable exceptions, California residents may have rights to know, access, delete, correct, and opt out of the sale or sharing of personal information, as well as rights relating to certain sensitive personal information and the right not to receive discriminatory treatment for exercising privacy rights.

California residents may exercise applicable rights through our Your Privacy Choices page or by contacting help@oliveoillovers.com.

Global Privacy Control and Do Not Track

Where required by applicable law, we treat a qualifying Global Privacy Control signal as a request to opt out of the sale or sharing of personal information or targeted advertising for the browser or device transmitting the signal.

Other than legally recognized opt-out preference signals such as GPC, there is currently no universally accepted standard for responding to browser "Do Not Track" signals, and we do not respond to those signals.

Email and SMS Marketing

You may unsubscribe from promotional emails at any time by using the unsubscribe link in the email.

You may opt out of promotional text messages by following the instructions included in the message, such as replying STOP, where applicable.

Opting out of promotional communications does not prevent us from sending non-promotional communications when necessary, such as order confirmations, shipping notices, account messages, or customer-service communications.

Retention of Personal Information

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing the Services, maintaining customer accounts, completing transactions, providing customer support, maintaining business and accounting records, preventing fraud, resolving disputes, enforcing agreements, and complying with applicable legal, tax, regulatory, or recordkeeping obligations.

Retention periods vary depending on the nature of the information and our legal and operational requirements.

Security

We maintain administrative, technical, and organizational measures designed to protect personal information.

However, no security system or method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of account credentials and should not share passwords or other account access information with others.

Children's Privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13.

If you believe a child has provided us with personal information, please contact us so that we can take appropriate action.

We do not knowingly sell or share, as those terms are defined under applicable privacy law, the personal information of individuals under 16.

Third-Party Websites and Services

The Services may contain links to websites, social networks, applications, or services operated by third parties.

We do not control the privacy or security practices of third parties, and this Privacy Policy does not apply to information collected directly by those third parties. We encourage you to review their privacy notices before providing them with personal information.

Visitors Outside the United States

Olive Oil Lovers operates its ecommerce business for the U.S. market and currently ships orders to addresses within the United States.

If you access the Services from outside the United States, please be aware that your personal information may be transferred to, stored in, or processed in the United States and other countries in which Shopify or our service providers operate.

Applicable privacy rights, if any, will be determined by the laws that apply to the particular interaction.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, service providers, legal requirements, or other operational reasons.

When we update the Privacy Policy, we will post the revised version on the Site and update the "Last updated" date above. We will provide additional notice where required by law.

Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to exercise an applicable privacy right, please contact us:

Olive Oil Lovers
45 Tulip Street
Passaic, NJ 07055
United States

Email: help@oliveoillovers.com

You may also submit privacy requests through this page: Your Privacy Choices